Complaint Procedures

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Receive Complaint

Call Center Customer Service receive customer complaints via calls, emails & social media.

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Respond & Investigate

Skynet will acknowledge within 3 working days & proceed with the investigation.

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Resolve The Issue

Skynet will revert to customer once issue resolve within 10 working days or based on the complexity of issue.

Need Assistance?

Your concern is important to us

1

Urgent Enquiry

For any urgent enquiry kindly call us at

Tel No : 03-86029266

*Monday-Friday (9.00AM - 6.00PM)

2

Complaint and Feedback

Contact us via the below URL link.

Contact Us Page

*We will respond within 2 working days

complaint-call
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